No, you can book your own appointment and a requisition from your health care provider is not needed. If you are age 40 to 74, the Ontario Breast Screening Program (OBSP) recommends that most people in your age group be screened at least every 2 years with mammography. You are eligible for screening through the […]

We strive to keep our patients up to date with vaccinations—an evidence-based, safe, and effective way to prevent illness. Vaccines are important for both children and adults. Our clinic offers: Publicly funded childhood vaccines as recommended by Public Health. Publicly funded adult vaccines, including Adacel (tetanus/pertussis) and Prevnar 20 (pneumococcal vaccine) for those who qualify. […]

No, our medical clinic does not accept emails, as they are not a secure way to communicate private health information. Instead, we use a secure portal through Ocean for direct messaging to patients.

We are committed to providing a welcoming and accessible environment for all patients. Our clinic follows the recommended building standards to accommodate individuals with disabilities. Additionally, the building is equipped with an elevator to ensure easy access to all levels.

At our medical office, we strive to maintain a scent-free environment to accommodate patients with allergies and sensitivities. To ensure everyone’s comfort, we kindly ask that you refrain from wearing strong odors, including perfumes, colognes, and scented products. Thank you for your cooperation.

Some patients may require an injection without a doctor’s visit, either for a one time treatment (eg. intramuscular medication, immunizations) or a periodic injection (eg. allergy shots, B12 injections). These patients can be seen by the medical office assistants without an appointment, during the following walk-in injection hours: Monday 9:30 – 11:30am 1:30 – 3:30pm Tuesday […]

Unlike many other clinics in Ontario, we have held off for years on charging patients for certain uninsured services. However, as suggested by the Ontario Medical Association, effective Aug 15th, 2024, we have implemented a fee of $20 for a prescription for each of the following: * For now, we will continue to provide medication […]

We aim to be available for our patients for urgent matters, offering same-day appointments or access to our after-hours Urgent Care clinic which operates Monday to Thursday, 5-8pm and Saturday, 9am-12pm. Please call reception starting at 8am requesting a same day appointment for urgent issues and we will do our best to accommodate you. To […]

No. The office does not have voicemail, except for specialist / physician offices that need to directly contact the Clinic Manager. Being able to answer the phone and speak to patients directly rather than answering voice mail messages has proven more efficient for the receptionists. Our phone lines are answered from 8am-11:30am and 1pm-3pm, Monday […]

If a prescription is running out, it may mean you are due for a follow-up appointment. You can request a medication refill request through your pharmacy (they will fax our office a request), and book a follow-up visit with your doctor. Your doctor will fax the medication, if appropriate without an appointment, but prescription refills […]