Can I receive results by phone?

We make every effort to ensure that you are informed of any abnormal results in an expedient manner, and that appropriate follow up is arranged. You may receive a call from our staff explaining results, and advising you of necessary follow up testing, referrals, or to book a follow up visit. We do not routinely […]

Do I need to do anything if I move?

Please keep us updated with your new home address, phone number, and email address. These are necessary for us to have on file to reach you with updates regarding your health. We may contact you with information about referrals, tests and reminders about screening that you may be due for. There is no catchment area […]

Can I be prescribed controlled substances?

We want to support our patients with pain and mental health issues. Most of us prescribe controlled medications like opioids, benzodiazepines and stimulants for ADHD, in appropriate situations and in a cautious way. We follow prescribing guidelines which include having a medication contract on file and request our patients use a consistent pharmacy. We may […]

Who has access to my health information?

We take protection of personal health information seriously, and are committed to protecting patient confidentiality. Organizations like Ottawa Public Health and Cancer Care Ontario track abnormal results, and will reach out directly to patients in appropriate situations (ie. positive result for communicable disease, or cancer screening reminders if due). Should you have concerns about any […]