Measles update

March 2025: There has been an increase in measles cases in southwestern Ontario linking back to anexposure at a large gathering with guests from Mennonite communities in NewBrunswick last fall. As of February 26, 2025, there were 177 cases of measles reportedin Ontario related to this outbreak pr...

Did you get your FLU shot?

We highly recommend the flu vaccine to prevent spread of influenza infection, keeping you and your family safe this winter. If you have received your flu shot at a pharmacy and have not advised us, please fill out the form below so your medical chart will stay up to date! NO NEED TO UPDATE US […]...

Updated injection hours

Injection hours Some patients may require an injection without a doctor’s visit, either for a one time treatment (eg. intramuscular medication, immunizations) or a periodic injection (eg. allergy shots, B12 injections). We have updated our walk-in injection hours with our MOAs (medical office ass...

Latest update on COVID Vaccine

COVID vaccination has been proven to be safe and extremely effective at reducing illness, hospitalization, ICU admission and death. **NEW** COVID Vaccine Boosters Ottawa Public Health is recommending that individuals receive an updated COVID-19 vaccine this fall to protect themselves against curr...

Policy update – prescription requests

Dear Valued Patients of Rideau-Rockcliffe Family Medicine: As you may be aware, the administrative burden for family physicians has been steadily increasing. To continue offering the comprehensive care and support you deserve, we have had to review and update some of our policies. Did you know … ...

Ocean Messaging

To improve office efficiency and patient care, some doctors at RRFM are now using direct messaging through a platform called Ocean. The Ocean platform is recognized as a secure form of communication and used by numerous public health organizations, the Ontario Ministry of Health, and hospitals. H...

UPDATE on COVID

COVID Antiviral Treatment Paxlovid is used to treat adults who have mild to moderate COVID symptoms and are at high- risk of worsening to severe illness. Depending on your age, health, and vaccination status, it could be an option for you. Effective immediately, the following higher-risk groups ...

New Patients

Thank you for your interest in joining our clinic. Due to overwhelming interest, our wait list is closed. For those who have recently filled out intake forms – will do our best to accommodate your request and contact you for an appointment once space is available in one of our family medicine pra...

Pomelo Health Online Portal

Due to high call volumes, we strongly encourage you to use our online portal to book your regular appointments or to cancel appointments: Pomelo Health allows patients to receive communication from the clinic through a secure portal (including laboratory / imaging requisitions, sick notes, prescr...

Memo RE: Respiratory Infections

We are seeing a spike in respiratory illness, especially in children, and receiving a high volume of calls for appointments. Please see the information below to help you understand what you can do at home, when you should call our office and when you need to go to the emergency room. What you can...