Online booking is available via Ocean. Regular appointments can be booked online or by phone. Regular appointments are usually booked 1-2 weeks ahead of time, and periodic health visits may be booked months ahead of time. All doctors aim to make themselves available for urgent issues, with same-day availability in our schedules and an urgent-care […]
How do I manage possible rabies exposure?
If you’ve been bitten by an animal or may have been exposed to rabies: Call Ottawa Public Health (OPH) first: Mon–Fri, 8:30 am–4:30 pm: 613-580-6744 After hours/weekends/holidays: Call 3-1-1 and ask for a Public Health Inspector Ask OPH: If rabies post-exposure treatment (RPEP) is needed If treatment can be delivered to our clinic in time […]
What are your walk-in injection hours?
As of July 28th, these are the updated Walk-In Injection Hours: Monday: 1:30 PM – 3:30 PM Wednesday: 1:30 PM – 3:30 PM Friday: • 9:30 AM – 11:30 AM • 1:00 PM – 3:30 PM Saturday: no walk-in injections Please Note: Walk-in is appropriate for vaccines and allergy shots. Wound care and ear flushes require more time […]
Is there a pharmacy in the building?
As of May 2025, the pharmacy previously in our building has moved to the plaza next door: M1 IDA Pharmacie 585 Montreal Rd Unit 7 Phone 613-366-2211 Fax 613-366-8577
How do I request a referral?
We work hard to organize appropriate referrals to specialists and for special tests, when indicated. Your doctor needs to assess you to decide if a referral to a specialist is appropriate, thus an appointment is generally required. You will either be contacted by our office or by the specialist’s office with appointment details. Please allow […]
What is your fax number?
For medical clinics and pharmacies that need to reach us, fax often works best. Fax: 613-695-6464 Most physicians at our clinic also communicate directly with pharmacies through e-prescribe.
Where can I seek medical help after hours?
Connect with a registered nurse day or night for free, secure and confidential health advice. Call Telehealth for medical advice 1-866-797-0007 ontario.ca/health811
What is your address?
Rideau-Rockcliffe Family Medicine 595 Montreal Rd, Suite 400 Ottawa, ON K1K 4L2 Tel: 613-695-6900 Fax: 613-695-6464
Are there lab or x-ray facilities in the building?
Yes. Our building has an array of additional on-site services, including: Medical laboratory: Dynacare Ottawa NOTE that the lab in our building is periodically closed. Check for latest updates online prior to attending a lab, and consider checking in online to minimize your wait! dynacare.ca Diagnostic imaging centre (x-ray, ultrasound, mammography, bone density testing). Imaging services: CMA Phenix […]
Is there parking at the clinic?
Yes. Parking is readily available with a parking lot on site, and plenty of free surrounding street parking.