The office does not currently have voicemail, except for specialist / physician offices that need to directly contact the Clinic Manager. Being able to answer the phone and speak to patients directly rather than answering voice mail messages has proven more efficient for the receptionists. Our phone lines are answered 8am to 8pm, Monday to Friday. If your call is not answered because the receptionist is occupied, please call back in a few minutes. We will do our best to accommodate your call. For medication refills it is easiest to ask your pharmacy to fax our office a prescription refill request.