If you’ve been bitten by an animal or may have been exposed to rabies: Call Ottawa Public Health (OPH) first: Mon–Fri, 8:30 am–4:30 pm: 613-580-6744 After hours/weekends/holidays: Call 3-1-1 and ask for a Public Health Inspector Ask OPH: If rabies post-exposure treatment (RPEP) is needed If treatment can be delivered to our clinic in time […]
What are your walk-in injection hours?
As of July 28th, these are the updated Walk-In Injection Hours: Monday: 1:30 PM – 3:30 PM Wednesday: 1:30 PM – 3:30 PM Friday: • 9:30 AM – 11:30 AM • 1:00 PM – 3:30 PM Saturday: no walk-in injections Please Note: Walk-in is appropriate for vaccines and allergy shots. Wound care and ear flushes require more time […]
Is there a pharmacy in the building?
As of May 2025, the pharmacy previously in our building has moved to the plaza next door: M1 IDA Pharmacie 585 Montreal Rd Unit 7 Phone 613-366-2211 Fax 613-366-8577
How do I request a referral?
We work hard to organize appropriate referrals to specialists and for special tests, when indicated. Your doctor needs to assess you to decide if a referral to a specialist is appropriate, thus an appointment is generally required. You will either be contacted by our office or by the specialist’s office with appointment details. Please allow […]
What is your fax number?
For medical clinics and pharmacies that need to reach us, fax often works best. Fax: 613-695-6464 Most physicians at our clinic also communicate directly with pharmacies through e-prescribe.
Where can I seek medical help after hours?
Connect with a registered nurse day or night for free, secure and confidential health advice. Call Telehealth for medical advice 1-866-797-0007 ontario.ca/health811
What is your address?
Rideau-Rockcliffe Family Medicine 595 Montreal Rd, Suite 400 Ottawa, ON K1K 4L2 Tel: 613-695-6900 Fax: 613-695-6464
Are there lab or x-ray facilities in the building?
Yes. Our building has an array of additional on-site services, including: Medical laboratory: Dynacare Ottawa NOTE that the lab in our building is periodically closed. Check for latest updates online prior to attending a lab, and consider checking in online to minimize your wait! dynacare.ca Diagnostic imaging centre (x-ray, ultrasound, mammography, bone density testing). Imaging services: CMA Phenix […]
Is there parking at the clinic?
Yes. Parking is readily available with a parking lot on site, and plenty of free surrounding street parking.
Do I need a requisition for a mammogram?
No, you can book your own appointment and a requisition from your health care provider is not needed. If you are age 40 to 74, the Ontario Breast Screening Program (OBSP) recommends that most people in your age group be screened at least every 2 years with mammography. You are eligible for screening through the […]